TBi’s high-capacity, sub-sea network is configured as a bi-directional, self-healing ring. This design provides all TBi’s customers with complete network redundancy and high-speed, high-quality voice, network access, internet, and managed IT services between Bermuda, its international points-of-presence, and its internet access partners. To support TBi’s commitment to maintaining a reliable and redundant network, we provide our clients with industry-standard Service Level Agreements in addition to unparalleled customer service.
TBi’s network currently has three points of presence (“PoP”) with facilities located in St. David’s, Bermuda; New York City, New York; and Miami, Florida. TBi designed its network and operational facilities to be scalable and has invested in state-of-the-art network components that support its client’s expansion requirements and new product development initiatives.
Access to Global Partners
TBi has successfully developed a strong partnership with Tier 1 global telecommunication and managed IT service providers to form a reliable technical, commercial and customer-focused organization that has successfully developed innovative solutions to meet our client’s requirements in Bermuda and globally.
Access to Bermuda Based Local Loop Providers
TBi has interconnection agreements with all Bermuda-based local loop providers including Bermuda Telephone Company (BTC) and Quantum Communications. With both BTC and Quantum, TBi has primary and redundant secondary routes to meet our clients’ requirements for a reliable and secure network access circuits.
Visit our “Frequent Questions” page and find answers to the questions that are being asked the most.