Privacy Policy
1. SUMMARY OF OUR PRIVACY POLICY
TeleBermuda International Limited (“TBI”) is committed to protecting your privacy, the privacy of our customers and security of personal information. Our privacy policy is designed to inform you about the information we collect, how we use it, and to assist you to determine whether or not to provide TBI with your personal / corporate data.
TBI’s privacy policy applies to customers of TBI and to visitors to the TBI Web sites and TBI’s billing portal. Our privacy policy does not apply to any information provided directly to any other company or to any other company’s websites even if you access them through TBI. If you disclose your personal information to other companies, your information will be dealt with according to their privacy practices.
When we refer to "personal information" in this privacy policy, we mean information, which identifies you as an individual / corporation, or is capable of doing so. Accordingly, we may hold and use data about you in your capacity as a consumer, a business customer, as an individual acting on behalf of a business customer, as a shareholder, or in any other capacity.
Please read this privacy policy carefully.If you are visiting any of our websites or using any of our services, by continuing to do so, you indicate your agreement to our use of your personal information as set out in this privacy policy.
2. INFORMATION WE COLLECT AND HOW WE USE IT
TBI collects and uses information about our customers and Web visitors for a variety of purposes. Information may be obtained when you order and use our products and services, when you make customer service inquiries, or when you visit our Web sites and we collect this information by telephone, written correspondence or via our website.
We use such information to deliver, provide, and repair products or services; establish and maintain customer accounts, payments and billing records; contact you about our products and services and better direct specific offers or promotions to you; monitor Web site statistics; or establish your online account and authenticate you during log-in. We will use your personal data where it is necessary to do so because it is relevant for our dealings with you.
TBI may use "cookies" on its website(s). A "cookie" is a piece of text stored by a user's web browser within their computer so that it can remember pieces of information about you when you visit the website or a related website. A cookie can be used for authentication, storing site preferences, the identifier for a server-based session, or anything else that will facilitate your future activities and enhance your web experience. TBI will not share this personal data collected through cookies with third parties. If you prefer not to receive cookies, you can set your browser to warn you before accepting cookies and refuse the cookie when your browser alerts you to its presence but this may impact your web experience on TBI’s website and related sites.
3. INFORMATION WE SHARE
TBI does not sell, license or share information to any third party. When we do provide personal information to third parties, we provide only that information that is required under the particular circumstances. That information is used only for the purpose stipulated and is subject to strict terms of confidentiality that we execute with all our third parties. Employees of the companies to whom we may provide information must adhere to our privacy standards. These third parties may include:
- An agent acting on behalf of TBI
- Another communications service provider
- A collection agency
We may also provide personal information to Law enforcement agencies in response to properly made requests, for the purposes of the prevention and detection of crime, and the apprehension or prosecution of offenders as required by the Communication Requirement for Law Enforcement ACT. and Emergency services in emergency situations or where required by statute or court order.
4. SECURITY OF YOUR PERSONAL DATA
TBI has technical, administrative and physical safeguards in place to help protect against unauthorized access to, the use of or disclosure of customer information we maintain. All information gathered via the internet or any other means is stored within databases that are accessibly only by TBI employees. All access to our databases and systems are password protected and our network resides behind firewalls to prevent any unauthorized access.
However, as effective as any security measure implemented by TBI, no security system is impenetrable. We cannot guarantee the complete security of our database, nor can we guarantee that information you supply won't be intercepted while being transmitted to us over the Internet, and you do so at your own risk. TBI will make the best efforts to ensure that your information is secure whilst its transmissions to our systems.
5. OUR PRIVACY POLICY FOR CHILDREN
We do not knowingly market to or solicit information from children and we are a member of Cybertips (www.cybertips.bm). For all TBI services, we perform checks to ensure that individuals are within the legal age to subscribe to the service and TBI has the authority to discontinue any service in the event that the customer does not abide by our service policy and standards.
8. OTHER IMPORTANT INFORMATION
If you have questions, concerns or suggestions related to our Privacy Policy or our privacy practices, you may contact us at:
TeleBermuda International Limited
Corporate Office
Victoria Place, 1st Floor
31 Victoria Street,
Hamilton HM 10 Bermuda
Tel: 441-824-INFO (4636)
Fax: 441-296-9010
E-mail: info@telebermuda.com
